ISO 9001 Certificate, Understand Its Usefulness for Companies Here!
Corporate Secretary Service Indonesia – The term ISO must be familiar to Indonesians, especially business people. However, many companies still do not understand what ISO actually is and feel that it only increases costs. Having an ISO 9001 certificate is very important. Why is that? Let’s check the following discussion.
Knowing What is ISO 9001
In their operations, companies should rely more on systems than people. There are times when people will change, either because of moving to another company, regeneration, or retirement. So, when the company depends on people, the operational guidelines will change depending on the foreman on duty.
It is lucky if you get an excellent foreman because the results will be the same. But if you get a foreman whose performance is not good, the company will also get bad results. That is why companies should have standardized operational guidelines.
Implementing ISO 9001 can help companies create standard operational guidelines to obtain high-quality results. The ISO 9001 certificate itself is customer service-oriented. The system talks about how to control the company’s business processes to continuously improve services and achieve customer satisfaction.
The management system is one of the most famous international standards. Countless companies have even implemented it in more than 150 countries. Moreover, this system can be applied in all fields of industry and services.
Benefits of ISO 9001
1. Increase Company Credibility and Customer Trust
ISO 9001 guarantees that a company has management with quality and quality standards that have been recognized at the international level. This makes consumers more confident in the company. This also makes large companies prefer to work with companies with ISO 9001 standards.
2. Better Quality Documentation
The ISO 9001 certificate proves that the company’s documentation complies with the standard. The ISO system can provide guidelines for managing the documentation system, ensuring that the company’s documents are effective and efficient, which is a characteristic of advanced and developing companies.
3. Improve Company Image
As mentioned, large companies generally prefer to work with companies that implement ISO 9001. This ISO certification will also increase consumer confidence. That means the most visible use of ISO certification is improving the company’s image in the eyes of external parties so that the brand becomes more positive.
4. Optimizing Employee Performance
ISO 9001 certification means that the company applies quality management principles in accordance with internationally recognized standards. These principles are followed by all companies in the organization, from the staff to the executive level, so that all employees can maintain their productivity, efficiency, and quality according to these standards.
5. Better Coordination
From the internal side of the company, the ISO 9001 certificate is useful for improving coordination. This is due to the common perception of producing outputs that can meet the requirements and the need for a system that supports the company’s achievements and encourages coordination activities between processes in the system.
The various benefits that can be provided through the system make many companies apply for ISO 9001 certification. So, the existence of ISO 9001 does not only make the company spend more money and become more hassle-free. Instead, its usefulness is very much for the company’s progress.
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